Shipping & Delivery – Caletsupply.com

At Caletsupply.com, we take pride in providing reliable shipping so your aquarium products arrive safely and efficiently. Please review the details below to ensure a smooth and transparent shopping experience.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

During peak periods, shipments may require additional handling time. If a significant delay occurs, our team will contact you promptly at Caletsupply@gmail.com.

Shipping Rates & Delivery Estimates

Shipping charges for your order are automatically calculated and displayed at checkout.

• Standard Shipping (USA): 3–7 business days
• Express Shipping (USA): 1–3 business days

Note: Delivery times may vary due to carrier delays, weather conditions, or high-volume shipping periods.

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive an email confirmation with your tracking number. Tracking details may take up to 24 hours to appear after dispatch.

Shipping Area

Caletsupply.com currently ships only within the United States. We do not offer shipping to international destinations or countries outside the USA.

Orders placed with shipping addresses outside the United States cannot be processed or fulfilled.

Lost, Stolen, or Damaged Packages

Caletsupply.com is not liable for packages lost, stolen, or damaged after confirmed delivery. If your order arrives damaged, please contact us within 48 hours at Caletsupply@gmail.com with your order number and clear photos.

Our support team will review your case and arrange a replacement or refund where appropriate.

Incorrect Address or Delivery Issues

Customers are responsible for providing accurate and complete shipping information. If a package is returned due to an incorrect or incomplete address, the customer may be responsible for reshipment costs.

If you notice an address error after placing your order, contact us immediately at Caletsupply@gmail.com. We will do our best to update it before the order ships.

Contact Us

For any questions or concerns regarding shipping or delivery, please contact our support team:

Email: Caletsupply@gmail.com
Address: 630 Avenue Paul l'Hermite, Saint-Raphaël, 83700, France

Thank you for choosing Caletsupply.com — your trusted source for aquarium products, support, and reliable delivery.